Show HN: Prudent – Manage user impersonation requests for your support team https://ift.tt/GZ5zMH4

Show HN: Prudent – Manage user impersonation requests for your support team Hi HN, I built an app that helps to manage user impersonation requests. Think of it as the ability to create tickets like Jira, but with tighter integration with your auth system. After talking to many developers, I realized many companies either have a user impersonation feature or plan to build one. The impersonation part is not complicated. What's tedious is the parts around impersonation - for e.g. managing and approving requests, logging user actions. Even though the idea of user impersonation sounds like a risk, but it is "a necessary evil". By having a proper app to track these requests, we mitigate the risks. Currently, we support 2 types of auth integration: Supabase or Custom. For detailed information on integration, you can refer to https://ift.tt/5ws3J9R . We plan to add more features including logging user actions when an impersonation session is in progress, more conditions more ticket approval, etc. Regards, Prudent https://getprudent.co June 6, 2024 at 04:12AM